Following the announcement that Moneysupermarket.com has been named the best price comparison site for car insurance its major competitor has hit back labeling the claims biased.
Clearly not wanting to be out done Confused.com have claimed independent research by Consumer Intelligence found not only they but also Tescocompare.com were in fact cheaper than Moneysupermarket.com when in came to comparing car insurance online.
Confused.com, currently promoting a £1million pound give-away competition, slated the recent Ipsos MORI survey as being own-funded and contradictory to independent research.
So who really is the best?
As this argument rages on we want to know who you think is the top comparison site when shopping around for your car insurance. See the results of our poll.
Wednesday, 12 March 2008
Confused.com Hit Back In Best Comparison Row
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2 comments:
This does the industry no good at all - can't they see that (the claims and counter-claims, not this blog!!).
Looking from a customer's point of view, all they see is bickering and conflicting claims which both cannot be true.
Insurance and personal finance as a whole have issues between the providers and customers which can be summed up in one word - belief.
If you don't believe anything you're being told, you don't trust the service, the site, the sector etc. The comparison sites had/have the opportunity to raise themselves above the notoriously misleading insurance providers. Instead (and following their owners' footsteps), they're coming across as money making, non-trustworthy bunch of commercial giants.
Whilst I'm at it - TescoCompare's advert claims to be the best and back it up with a Defaqto quote ...the guys who they pay for the provision of their policy information ...the same people who use only two employees to cover the market ...the same people who have mistaken a comparison site for a direct insurer in the past.
Is it true that insurance companies spent money on studies to rank them as the best insurer?
I have read that studies also focus on lowest costs for cover but do not spend much focus on dispute settlements and cases of court action.
Many people opt for the lowest quote never expecting to need to make a large claim and insurers know this so they use small print to get out of covering a whole array of claims while the car owner just jumps at the lowest quote.
What do you think?
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